Privacy Policy

Your right to privacy and security is very important to us. Pet Friendly treat personal information obtained through the use of this website as private and confidential and are committed to providing you with secure access to our online services.

How we use the personal information we collect

We need to collect personal or other information if we are to meet our obligations to you, to follow your instructions, to inform you of new services and to ensure that our business is geared towards your needs.

Use of technology to monitor your use of our website

We gather and analyse information on our visitors use of this website. We use this information to monitor which areas of the website are most frequently visited, to assist us to continue developing a value-added service. This information is pooled so individual personal information, behaviour or patterns cannot be identified.

Cookies

On some parts of our website we use so-called “cookie” technology. Cookie technology consists of small pieces of data or a small text file which is given to your browser by our webserver when you visit our website. This data is stored on your browser. The cookie is sent back to our webserver each time you visit our website. Cookies are not computer programs and do not run on a computer like programs do. They cannot gather information or function on their own. They cannot collect any personal information about you or your machine and cannot gather data or information about what you do on the Internet. Cookies merely enable us to provide a more valuable online experience to you. While you can set up your Internet browser to disable cookie technology, we do not recommend that you do this since some parts of this website and our online services may not function properly, or at all.

Social Media, Email & SMS promotions

Provided that you have agreed to this, we may use your personal or other information to send you information on new services or products that may be of interest to you and from time to time will mail, email or SMS information to you about us, our products and services, or our partners and their products or services. If you do not wish to continue receiving this information you may contact us and we will remove you from our mailing list.

Third parties

Whenever we commission other organisations to provide support services to us, we will bind them to our privacy policies as far as they may be required to have access to our customers’ personal information to perform such services. Our website may contain links to or from other sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the security or privacy practices employed by other sites. We recommend that you always read the privacy and security statements on such sites.

When will we disclose personal Information without consent

We will not disclose personal information to anyone outside our business without your permission unless:

  • we are compelled to do so by law or in terms of a court order;
  • it is in the public interest to do so;

Storing personal information

Personal information we collect via the website is stored in a secure environment and is not available to any person outside our business.

Our security practices

Our Internet servers are protected by firewalls and intrusion detection systems. Access to information on these servers is restricted to authorised personnel only.

Right to amend this privacy and security statement

We reserve the right to amend this privacy and security statement at any time. All amendments to this Privacy and Security Statement will be posted on the website. Unless otherwise stated, the current version shall supersede and replace all previous versions of this privacy and security statement.

Violation and Waiver

Should you violate these Terms and Conditions or any other rights of the Proprietor, we reserves the right to pursue any and all legal and equitable remedies against you. If we should fail to enforce any right or provision in these Terms and Conditions, you agree that this failure does not constitute a waiver of such right or provision or of any other rights or provisions in these Terms and Conditions.

If a court should find that one or more rights or provisions set forth in these Terms and Conditions are invalid, you agree that the remainder of the Terms and Conditions shall be enforceable and that, to the extent permitted by law, the court shall give effect to the parties’ intentions, as reflected in any such right or provision that has been declared invalid or unenforceable.

If you do not want to be informed (anymore) in the future about are new products and services, please contact us via email at info@petfriendly.co.za. If you don’t wish to receive further e-mail notifications, please use the unsubscribe possibility listed in your e-mail.

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Pet Friendly Accommodation, Pet Insurance, Online Pet stores